Customer Service and Sales Support

Customer Service is not just a department; it is fundamental to our business philosophy. At Interstar, we believe that the service we provide is as important as the products we manufacture. Our Customer Service and Sales Support departments treat our customers as we would want to be treated – with responsive, courteous and knowledgeable support. When customers call Interstar, they are greeted by a live person, not an automated answering system because we believe that technology should be used in our products, not on our customers. Great service begins with hello – literally.

Customer Service and Sales Support

Color Lab

Color Lab

Interstar’s color laboratory offers customized color matching for the entire concrete industry - brick, block, paver, mortar and ready mix. Our services do not end when your matches are complete. Our color technicians are always available to assist you with questions about color formulas, mix design, curing or raw materials. Interstar’s lab staff is comprised of experienced color experts who have an average of eight years of experience at Interstar. Their know-how and expertise will help you succeed.


Research and Development

Interstar is a product development company whose scientists aggressively develop cutting-edge products for the concrete industry. Interstar’s scientists work with industry leaders, clients, and our own sales and marketing teams to understand the needs of the industry, and develop products to meet those needs. Whether it is a special admixture for natural stone or a highly durable sealer for concrete, Interstar’s scientist capitalize on their years of experience to develop products that move the concrete industry forward.

Research and Development

Dispenser Services

Dispenser Services

Interstar’s Automation Technicians are skilled and experienced professionals who are dedicated to providing support for all of our industry-leading pigment dispensing systems. Our Automation Technicians are available to assist clients on-site or remotely by phone or email anywhere in the world.


Marketing

Interstar’s experienced Marketing team is available to develop customized brochures, labels and other marketing materials that will help customers sell their products. Click here to visit the marketing website

Marketing

Sales

Sales

Interstar’s Sales Team is comprised of a diverse group of accomplished professionals with training and experience in all facets of the concrete industry. Their success has not been a result of their art of persuasion or dazzling sales tools, but rather, in their no-nonsense approach to getting clients the right product and providing unparalleled technical support. We believe a good sales team is defined by the satisfaction of our clients, and that quality service begins with hello.